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About Us

Our aim at Haverhill Community Care is to help our service users thrive and enjoy life despite their changing health and social needs. We achieve this by providing a personalised and innovative care package for every person we serve. Founded by Nathalie Gilder, who’s story and experience you can see below, we aim to provide a passionate, dedicated, and professional service to everyone who we help.

Nathalie’s story

Nathalie has always been passionate about caring for people. Since 2003, she’s worked in the care sector and gained thousands of hours of experience in caring for people with almost any condition or requirements.

Her passion for care began at the age of nine when Nathalie helped look after her father who suffered from a cerebral haemorrhage. This required many months of care and careful rehabilitation, which inspired Nathalie in her future career and her eventual decision to found Haverhill Community Care.

Nathalie’s experience in the sector is vast and includes 17 years of practical study, working with thousands of people in that time. Initially, she worked in residential care then within a local NHS hospital trust. In 2008, she decided to move into domiciliary care as a care co-ordinator and quickly progressed to becoming Registered Manager.

She was one of the youngest people in the country to achieve Registered Manager status, highlighting her dedication and professionalism. This was recognised in 2014 when she was awarded Registered Home Care Manager of the year at the East of England Great British Care Awards.

In 2017, Nathalie founded Haverhill Community Care. She continues to work hard in the community, promoting initiatives such as Dementia Friendly Environments and raising awareness around other dementia issues. This led to Nathalie being nominated as a Community Champion finalist at the Star of Suffolk Awards in 2015.

At the 2016 Suffolk Care Awards, Nathalie was a finalist for her work in the provision of Innovative Dementia. Her work was recognised again in 2020 as she became a finalist for The Care Employer Award at the Great British Care Awards.